Payment Methods – Cancellations

All you need to know about your rental

Payment Methods

We accept payments via credit, debit and prepaid cards, including Visa, Mastercard, Maestro, American Express, Diners Club, Apple Pay, and cash payments.

At the time of rental, the renter must present a personal credit or debit card for verification purposes.

Security Deposit & Insurance

Super Cover Insurance (SCI)

With Super Cover Insurance, no security deposit is required.

Collision Damage Waiver (CDW)

For rentals covered by Collision Damage Waiver (CDW), a pre-authorisation deposit will be held on the renter’s credit or debit card at vehicle pick-up, depending on the selected vehicle category.

The amount will be automatically released at the end of the rental period, provided no additional charges or damages apply.

Security Deposit – Car Groups

Vehicle Group	Deposit
A, B, C1, C2, D1	€300
A, B, C1, C2, D1 (Volos Station)	€700
3, C4, C5, D2, E, F, G, I, J, K, L	€500
C3, C4, C5, D2, E, F, G, I, J, K, L (Volos Station)	€1,200

Security Deposit – Scooters, Atvs & Buggy

Vehicle Group	Deposit
Scooters 50cc–200cc	€200
Scooters 300cc & ATVs 150cc–400cc	€300
ATVs 450cc–650cc	€500
CF Moto 450cc & Z-Force Buggy 800cc	€800

E-Wallet Payments

Payments via digital wallets and compatible electronic payment methods are supported.

Secure Transaction

All online card payments are securely processed through the Alpha Bank Alpha e-Commerce payment platform using TLS 1.2 and SSL encryption technology to ensure secure and protected transactions.

Cancellation Policy

Free cancellation up to 48 hours before pick-up with a full refund.
For cancellations made less than 48 hours before pick-up, a refund will be issued minus the cost of one rental day (or the applicable lower amount).
Reservations with partial payment may be cancelled one hour after the scheduled pick-up time if the customer has not contacted us regarding delays or has not provided a flight number in advance.